Technology Support And Assessment

Customized Solutions For Higher Education

Technology costs represent one of the largest categories in a campus budget. Astute leaders know that careful oversight of these expenses can ensure the best return on their large investment in them. We can help you to examine your costs now, and also make reliable decisions on future costly purchases.

We have expertise in all the major Enterprise Resource Planning (ERP) systems, the integrated systems that maintain the databases for financial and student information. Because we do not have financial ties to any of the systems, we can represent YOUR interests when dealing with these providers, their vendors, service firms, and other involved third-party vendors.

We can also assess the use of your ERP on campus. Is your ERP being used effectively? Are all users trained appropriately so that they understand and use their particular part of the ERP? Are all the features that you bought and paid for being used to their best advantage? We provide the answers, and then advise you on the improvements that should be made.

What about your IT staff? Are all members trained at the appropriate level, and performing at a level to meet your goals? Practices that were “best” when someone was hired may no longer be. We evaluate your staff to see if training or coaching will bring their performance to where it should be.

If it is necessary to replace staff, our contacts among IT personnel nationwide can assist you in finding the right person to fill a position.
Our temporary staff members bring a high level of expertise with them and can ensure that the in-house workforce is up to speed in skills. Their fresh ideas and knowledge of best practices can energize a staff.
Most institutions are currently finding a need to trim budget. In attempts to achieve more with less, you may find that you are actually doing less for more. Our informed perspective lets us examine business processes objectively...and recommendations that come from the outside rather than from co-workers or supervisors may be accepted more easily.